top of page

Terms, Conditions & Policies

By registering for a training offered by Tribes Academy, you agree to the following terms and conditions:

 

_

Duration of Agreement
 

The agreement between the participant and Tribes Dance & Yoga Academy is valid from the moment of acceptance into the program until the final day of the training, including any assessments or certification processes.
​​

_

Registration and Payment

  1. For offers below €500, the full amount is required upon registration.
     

  2. For offers above €500, a non-refundable deposit is required upon registration. The deposit amount varies by program and is clearly stated on the program page.
     

  3. Payment in installments may be available upon request by email to academy@yourtribes.nl. Specific details will be provided upon registration.
     

  4. Tribes Academy reserves the right to refuse admission to any training.
     

  5. You agree that the organizers have the right to modify programs and cancel training or retreats if necessary. Refunds will only be issued for payments made directly to the organizers. Other costs (e.g., flights or accommodations) will not be reimbursed.
     

  6. Reflection Period: For participants (consumers), a reflection period of 14 days applies, starting the day after registration. This also applies if the participant registers and their employer or company pays for the course. However, if the contract is signed by the employer directly, no reflection period applies.

_

Withdrawal & Refund Policy

Cancellation Policy

  • The deposit is non-refundable unless you cancel in writing within three (3) business days of signing the training agreement. If you cancel within that 3-day window, you’ll receive a full refund of all money paid.

  • Cancellation up to 3 months before the start of the training: reimbursement of 50% of the training fee.

  • Cancellation up to 1 month before the start of the training: reimbursement of 25% of the training fee.

  • Cancellation within 1 month of the training: no reimbursement possible.

  • The program reserves the right to cancel any training before it begins. In that case any payments applicants have made will be refunded in full.

Notice of Cancellation

The program requires that any notice of cancellation or withdrawal by a student must be provided by certified mail.

 

Special Cases

In case a student needs to withdraw from the program due to illness, accident, death in the family, or other circumstances that make it impractical for the student to complete the course, the program will provide a reasonable and fair refund.

 

Admissions Denial

An applicant who is denied admission into the program is entitled to a full refund of all money paid by said applicant.

Inappropriate Conduct

No refunds will be given if the program removes a student from the program for inappropriate conduct. Inappropriate conduct is violation of the Code of Conduct, harassment, bullying, or any other behavior that is inappropriate or disruptive to the welfare of the program or to fellow students.

_

Cancellation by Tribes
 

In the rare case that Tribes Dance & Yoga must cancel a training, all paid tuition fees (including deposit) will be fully refunded. Alternatively, participants will be offered the option to transfer their enrollment to a future training.

 

 

_

Complaints Procedure
 

If you have a concern or complaint about your experience, we invite you to reach out. Here is our formal procedure:

  • Complaints must be submitted in writing via email to: academy@yourtribes.nl

  • You will receive a confirmation of receipt within 5 working days.

  • All complaints are handled confidentially.

  • We aim to resolve all complaints within 4 weeks.

  • If more time is needed, we will inform you of the revised timeline.

  • If you are not satisfied with our resolution, you may submit an appeal to Yoga Alliance.

  • The outcome from Yoga Alliance is binding for Tribes Dance & Yoga.

  • All complaints and their resolutions will be recorded and stored for a duration of 2 years.

_

Liability Waiver
 

By completing your registration, you acknowledge that you have read, understood, and accepted the terms outlined below.

  1. Travel Insurance: You are solely responsible for obtaining travel insurance.
     

  2. Health and Fitness: Participation in activities (e.g., yoga, dance, meditation, breathwork) requires a certain level of physical and mental fitness. You accept full responsibility for assessing your ability and proceeding in a way that aligns with your personal health and psychological state.
     

  3. Communication of Limitations: You agree to inform instructors of any medical or physical limitations and to avoid movements or practices that may lead to injury.
     

  4. Liability Release: You, your heirs, and legal representatives waive and release the organizers from all liabilities resulting from participation, including injury or death.
     

  5. Organizer Rights: The organizers reserve the right to accept or decline applications, modify the program, or cancel as necessary. In case of cancellation by the organizer, payments will be refunded in full. Additional expenses (e.g., travel, accommodation) will not be reimbursed.
     

  6. Inherent Risks: You acknowledge the inherent risks of physical activities and release Tribes Academy and all involved trainers from liability due to negligence. Stop participation and seek help if you experience discomfort.
     

  7. Retreat Registration: By registering for a retreat, you confirm you are in good health and responsible for your own travel insurance.
     

 

_

General Guidelines

  1. Clients must follow all guidelines and directions from Tribes Academy.
     

  2. Communication will be via email. By registering, you consent to email contact and accept the risks of electronic communication.
     

  3. Notify us in writing if your email address changes.
     

 

Website Usage

  1. You must request written permission to link to our website or reproduce content.
     

  2. Do not copy, distribute, or modify our content without prior written consent.
     

  3. By submitting material to us, you grant a non-exclusive, perpetual, royalty-free license for its use in any lawful purpose.
     

 

_

Privacy Policy

  1. Data Collected: Personal information (e.g., name, email, phone number) is collected during registration. Functional cookies enhance user experience.
     

  2. Purpose: Your data is used to create and manage user accounts.
     

  3. Third-Party Sharing: Your data is not shared with third parties.
     

  4. User Rights: You may access or request deletion of your data at any time by contacting us.
     

  5. Policy Updates: Changes to our privacy policy will be communicated via email or our website.

 

_

Attendance Policy Tribes

Our program expects students to be on time for class and after breaks. Please let our faculty know if you will be late. Any absence must be approved in advance by the team. We understand that students have essential commitments outside of the classroom. Students must work with the program director to make up any missed hours. Make up hours may be an extra cost to the student. Students recognize that, if they miss training hours that they have not made up, they will not graduate from the program.

_
Code of Conduct Tribes

TribesOur Code of Conduct is intended to provide specific standards to cover most situations encountered by our yoga teachers. Its primary goal is the welfare and protection of our students, teachers, yoga community, and the public. It articulates the ethical standards that our teachers must follow.

The Code of Conduct is intended to elevate the professionalism and integrity of our yoga teachers by adopting uniform standards for behavior yet recognizing the diversity of the many traditions of the teaching and practice of yoga. 

Professional Growth/Continuing Education


Teachers shall maintain the integrity, competency, and high standards of the yoga profession by continuously striving to improve their skills through keeping current in new developments in yoga practice and by participating in continuing educational programs. Teachers shall maintain and improve their professional knowledge and competence, strive for professional excellence through regular assessment of their personal and professional strengths and weaknesses, and through continued education and training. Teachers shall stay current with new developments in yoga through practice and study.

Teacher-Student Relationships

 

Teachers shall maintain professional relationships with their students. Teachers recognize that the teacher-student relationship involves a power imbalance. Teachers shall avoid any relationship with a student that exploits the student in any way or that may be used for the teacher’s personal benefit. Teachers shall not engage in harassment, abusive words or actions, or exploit students. The relationship between a yoga teacher and a student is based on trust. To establish and maintain that trust, teachers must be polite, considerate, and honest in their interactions with their students. Teachers should practice good communication with their students. Teachers should listen attentively to their students, respect their point of view, beliefs and culture, and should not allow their beliefs and values to adversely influence their relationship with their students. Teachers shall avoid imposing their personal beliefs on their students.

 

Integrity 


Teachers shall uphold the highest of moral standards. Teachers shall strive to ensure that their intentions, actions, and speech are based on honesty, compassion, selflessness, trustworthiness, and transparency. Teachers recognize that the process of learning is never complete, and they shall avoid portraying themselves as “enlightened” or “spiritually advanced. 

Scope of Practice

 

Teachers shall represent their qualifications honestly and provide only the services they are qualified and certified to perform. Teachers shall not give medical advice. Teachers shall not recommend treatment, diagnose a condition, or suggest that a student disregard medical advice. Teachers shall refer their students to medical doctors or complimentary licensed professionals when appropriate.

 

Confidential Information

 

Teachers shall keep all personal information disclosed by their students or clients strictly confidential. 

Inter-Professional Relationships

 

Teachers are part of a network of health care and well-being professionals and shall seek to develop interdisciplinary relationships. Teachers shall conduct themselves in an honorable manner in their relations with their colleagues and other wellness practitioners.

 

Yoga Equity

 

Teachers shall welcome all students regardless of age, sex (including pregnancy, gender identity and perceived gender expression), sexual orientation, color, race, national origin, marital status, parental status, veteran’s status, religion, or physical or mental disability (provided that the teacher has appropriate expertise). 

 

_

Anti-Harassment Policy Tribes

 

Harassment is a legal term that means unwelcome verbal and non-verbal conduct directed against someone in a protected class.

 

Harassment Against Members of Protected Class

 

We do not permit managers, employees, teachers, independent contractors, students, or others in the workplace to harass any other person because of age, gender, gender identity, pronoun use, race, ethnicity, culture, national origin, religion, sexual orientation, disability, socioeconomic status, genetic information, or any other basis proscribed by law.

 

Harassment includes epithets, slurs, name calling, negative stereotyping, insults, intimidation, ridicule, threatening, intimidating or hostile acts, denigrating jokes, and display of written or graphic material that denigrates or shows hostility or aversion toward an individual or group based on their protected characteristic.

 

Harassment includes, but is not limited to: offensive verbal comments related to age, gender, gender identity, pronoun use, sexual orientation, race, ethnicity, culture, national origin, religion, body type, personal appearance, physical or mental ability, socioeconomic status, marital status, political activities or affiliation, deliberate intimidation; stalking; and inappropriate physical contact.

 

We do not tolerate sexual harassment in our studio. Sexual harassment refers to any unwelcome sexual attention, sexual advances, requests for sexual favors and other verbal, visual or physical conduct of a sexual nature when the conduct harms the person’s employment or working environment.

_

Retaliation Policy

We will not retaliate against any person for having reported or threatened to report harassment, discrimination, retaliation, or violations of our Code of Conduct or polices, or for participating in an investigation into any of the foregoing. Anyone who retaliates against a person will be subjected to disciplinary action, up to and including termination. We encourage any person — including employees, non-employees, and students — who believe they have been subject to retaliation to inform a supervisor or manager. We have a zero-tolerance policy for sexual harassment or sexual misconduct. We encourage anyone who has been anyone who is subject to this behavior to report it to the human resources department or school management. We will do everything possible to ensure that you are not retaliated against by anyone because you have reported misconduct.

bottom of page